Rocky Mountain Slots gives a 1 year limited warranty on Refurbised Slot Machines 90 Days on Monitors and LCD. Warranty is not transferable. If machine is sold or given to other person as a gift you need to tell your sales associate before the purchace is made and proper information is given at time of sale. Our limited warranty includes, Repair, parts,& life time telephone tech support. light bulbs are not covered under warranty.Slot machines are designed to stay on at all times, just like the ones in cainos.They have a battery backup to hold and maintain the memory of the game (CREDITS AND PROGRAMMING).If you shut your machine down and unplug it with credits on the game it will drain the battery within days.These batteries are not rechargeable.The life of the battery to maintain the memory of the games is 5 years.There is no warranty on batteries in the games.Boards are tested before they leave the shop.You will be responsible for the cost of the battery; labor and shipping to and from our company for battery replacement.Batteries are not covered under our warranties.
Please contact us at 928-565-7568 from Monday Thur Friday 8:00 to 4:30 pacific time
Exceptions to coverage:
Equipment discovered damaged as a result of incorrect installation, improper
maintenance, neglect, alterations, or any acts of a natural disasters
rnfire, flood, hurricane or tornado or extreme temperatures.
Game or gaming parts found to be defective must be shipped back to us at the
customers expense for any warranty work to be performed all warranty work is
performed at our expense both parts and labor, customer is responsible for all
shipping of all game or gaming parts, and the setup and reinstallation of
game or parts after warranty work is completed.
Delivery and delivery charges furnished by
Carrier of your choice.
We cannot be held responsible for any damage due to reinstallation and/or use.